Shipping & Returns

1. Shipping method:
We use USPS, DHL, FedEx, TNT,Parcel Force and UPS as our courier service depending on the shipping destination and the products you paid for. It may take you 3 to 15 business days to receive your order. For international orders,we will mark the package as a private gift to help you avoid potential duties.But kindly please notice that you may still be charged duties.

2. Is it Free shipping?

We offer Free shipping to EU coutries, Canada,Australia,America. For orders from other coutnries,kindly please contact us before placing an order.

3.What is your Return Policy?

We will try our best to make sure the products shipped to our customers are in the best condition.

Before returning goods, please contact us first to discuss the issues you are having 90% of the time we are able to sort out the problem, without you having to send anything back.

(1). Return and FULL Refund

--Products with quality problems, if notified in 3 days (from the date products were received) will be returned and FULL refunded.

--Customer must send the products back to us at first, when we receive the products, we will give a Full refund in 24hours.

(2). Replacement

--Products with quality problems, if notified within 3 days (from the date products were received) will be returned and replaced.

--Kindly please ship it back to us at first, we will replace it with a new one.

(3). We cannot give a refund such as:

I made a wrong order myself.

I dont like the products now.

I'm not happy with it.

It's not the one I expected before.

Returns

All items sent back to us must be in their original condition, not worn, altered or washed, with all tags attached. Dirty items will be returned to the customer, without evaluation.

We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, All packages should be sent via a trackable method, such as DHL, UPS, or Federal Express. we are not responsible for packages lost in transit.

All returned merchandise should be sent to the shipping address we email you.Once we receive the item back, we will ship your requested exchange item back to you without charging any additional shipping fees.

Once we receive your return, please allow up to 5 business days to complete your return or exchange.

Cancellation:

If you wish to cancel your order,kindly please contact us before the status of your order

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